Customer Overview
Country: Turkey
Industry: High-end silicone product manufacturing
Main Products:
Silicone mouth guards
Silicone camera covers
Silicone coasters
Silicone cup lids
Silicone phone stands
Key Requirement: Extremely high precision silicone filling machine to produce multi-color, complex designs with minimal defect rate.
The Challenge
When the Turkish customer visited our Dongguan, China factory last year, he made it clear:
His products are premium, eco-grade silicone, compliant with baby-safe standards.
The material cost is twice as high as standard silicone.
Defect rate must be minimal — every flaw directly increases production cost.
The material has extremely high viscosity, which usually causes stringing during dispensing and slows down production.
In addition, his team used traditional manual programming for dispensing paths — creating a complex multi-color silicone product could take up to 3 days. This delay limited his ability to accept large or urgent orders.
Step 1: The AI Breakthrough
We started by testing his own product design and mold on our AI silicone dispensing machine.
Our engineer demonstrated:
Importing the product image into the machine’s computer.
Launching AI programming software.
Within a few simple clicks, the software automatically generated dispensing paths for 7–8 colors.
His reaction was immediate:
“Unbelievable! We used to spend 3 days programming such a design manually. Your AI does it in minutes!”
Impact:
Reduced programming time from 3 days to under 10 minutes.
Increased flexibility to handle more multi-color silicone product making orders.
Faster prototyping and product iteration cycles.
Step 2: Solving the High-Viscosity Problem
Next, we addressed his main concern — dispensing high viscosity silicone without defects.
We introduced our high-precision silicone dispensing valve:
Uses ultra-precise components for consistent, automated silicone production.
Applies high pressure to fill molds evenly without stringing or overflow.
Non-contact dispensing prevents mold scratches or contamination.
Step 3: Live Sample Production
We loaded his imported silicone material into our machine and ran a live sample.
Under inspection lights, he carefully examined the mold:
“Fast, stable, and incredibly precise. Even this thick silicone fills cleanly — no stringing, no glue tails. This is the most advanced silicone dispensing machine I’ve ever seen.”
Results from the demo:
Zero stringing even with high-viscosity silicone.
Clean edges and no glue residue.
High-speed production without sacrificing quality.
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Step 4: Immediate Purchase
Back in Turkey, he immediately placed an order for:
AI Automatic Valve-Changing Machine (equipped with AI programming software)
Oven & Press Combo Machine (integrates baking and pressing, saving space and increasing efficiency)
Step 5: Remote Training Across Borders
Since he couldn’t travel to China, we provided remote training:
Our engineers in China remotely controlled his machine in Turkey via secure software.
Guided him step-by-step through water, electricity, and air connections.
Despite occasional international network delays, he mastered machine operations in just a few days.
Results & Customer Feedback
Today, his machines run at full capacity daily, producing high-quality silicone products with almost zero defects.
He often writes to us:
“Choosing your equipment was the best investment I’ve made in years.”
Key Achievements in This Project
Programming time reduced from 3 days to 10 minutes
Defect rate significantly lowered for high-cost, high-viscosity silicone
Production speed doubled with AI automation and integrated machinery
Space saved in the factory with the oven-press combo machine
Ready to Boost Your Silicone Production?
Whether you’re producing multi-color silicone coasters, baby-safe silicone mouth guards, or other complex silicone items, our AI silicone dispensing machine can help you achieve:
Faster production cycles
Higher precision
Lower defect rates
Increased profitability
📩 Email: weldomolly@gmail.com
📍 Location: Dongguan, China
